Privacy policy

Last updated: November 3, 2026

Who is responsible

Edisson Fonseca, as an individual, is responsible for the personal data processed through this website (dualmy.com). You can reach us at hello@dualmy.com.

What this policy covers

This policy covers this website only. Data you enter or process inside the Dualmy app is covered by the terms and notices of the app.

What data we handle

What we use it for

To answer your messages and access requests, and to understand how the site is used so we can improve it. We do not sell your data or use it for advertising.

Your authorization

By writing to us you authorize us to process your data for these purposes, in line with Law 1581 of 2012 of Colombia and its regulations.

Who else receives data

We rely on service providers: Microsoft (email), Cloudflare (DNS and statistics) and GitHub (hosting). Some of them operate outside Colombia, so your data may be processed abroad. By writing to us you authorize this transfer.

How long we keep it

We keep your messages for as long as needed to answer you and while we have a relationship with you; after that we delete them. Aggregate statistics contain no personal data.

Your rights

As the data subject you can: know, update and rectify your data; request proof of your authorization; be told how your data has been used; revoke your authorization and ask for deletion when your rights are not respected; access your data free of charge; and file a complaint with the Superintendencia de Industria y Comercio of Colombia (sic.gov.co).

How to exercise them

Write to hello@dualmy.com with your name and your request. We answer queries within 10 business days (extendable by up to 5) and claims within 15 business days (extendable by up to 8).

Minors

The site is meant for businesses and adults. We do not knowingly collect data from minors.

Security

The site is served over HTTPS and we take reasonable measures to protect your data, but no system is completely secure.

Changes

We may update this policy. The date at the top shows the latest version.